Effectively Dealing with Difficult Witnesses and Clients (2017-2018 Credit)

Published by Virginia Trial Lawyers Association


Using psychological tools to prepare difficult witnesses, learn the psychology behind calming people and about how stress affects brain patterns that interfere with witness presentation and delivery of information.

Deborah Johnson
Deborah is a six-time EMMY Award-winning writer and producer. She is a rarity in the world of high-stakes communications. Her Masters Degree in Cognitive Psychology and Television Production from the University of Washington, combined with a rich history of experience, gives her unique insights into how to communicate with highly diverse audiences.

Eight years of partnering with Gallup to create TV audience research further honed her skills at understanding the subtleties of...More

Originally Published

March 31, 2017

Program Titles and Supporting Materials

This program contains the following components:

  • Effectively Dealing with Difficult Witnesses and Clients - Paper
  • Effectively Dealing with Difficult Witnesses and Clients - Video

How To Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like.

Technical Requirements

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.


If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details

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